By E-mail
Send us an e-mail at techdocs@adobe.com to receive an automatic e-mail containing a technical reference document, fact sheet, or answers to common questions. More than 1,400 technical reference documents are available. For complete instructions on how to use this e-mail service, send an initial e-mail with only the word instructions in the subject line. (No need to include other text in the e-mail.)

BackByFax
Call our BackByFax line to receive automatic faxes of fact sheets and answers to common questions for any Adobe product. Over 1,900 technical reference documents are available. For an index, follow the phone prompts and have your fax number handy. Contact the telephone number listed below (please note the faxed reply will be in English):
All countries: +44 (0)131 458 3022

By Modem
Dial up Adobe's bulletin board system at 0131 458 4666 to download information, technical papers, as well as software updates, drivers, filters, and patches. All items on the BBS are available for downloading free of charge.

Using the Adobe Bulletin Board requires a Hayes compatible modem.

Modem Settings:
Speed: upto 14,400 baud
Data Bits: 8 Stop Bits
1 Parity: None

On your first call leave username and password blank. This will allow you to "autoregister" on the system. Once you have registered you should proceed to the New Users section and download the SoftArc FirstClass Client software for your computer (software is available for Macintosh and Windows based computers). VT-100 Terminal emulator software is also suitable.

By On-line Services
Go to the Adobe forum on CompuServe, America Online (AOL), or The Microsoft Network (MSN) and talk to other Adobe customers to discover solutions and exchange ideas. You'll find software updates, drivers, filters, and patches here as well.
CompuServe: Type ADOBEAPP at the GO prompt.
AOL: Type ADOBE in the Keyword dialog box (Go To menu).
MSN: Type ADOBE at the GO prompt.